Official web site of
City Bijeljina

Continuous improvement of administrative public services through e-government system

Donor: Swiss government (implementer: UNDP)
Implementation period: from 1 November 2014 to 30 September 2015
Implementer: Section for Local Economic Development and European Integration
 
Project value:      BAM 165,000.00
Donation:             BAM 44,428.00
City of Bijeljina:   BAM 121,372.00
 
The project increased efficiency, transparency, ease of access and possibility of responding to administrative requests of the citizens and business sector.
 
A new public counters room has been established.
 
Three new applications started working online:
  1. Electronic register of administrative procedures: http://www.eregistarbn.rs.ba/
  2. E-registrar – electronic ordering of certificates and decisions from the registry books: https://www.gradbijeljina.org/sr/1646.e-maticar.html
  3. Case status check: https://www.gradbijeljina.org/sr/1651.pracenje-statusa-predmeta.html
 

 Project activities were based on the strategic commitment of the city to work on improvement of public services quality (strategic goal 2), in accordance with the sustainable development goals: 9 (industry, innovation and infrastructure), 10 (reduced inequalities), 11 (sustainable cities and communities), 16 (peace, justice and strong institutions), and 17 (partnerships for the goals).